Dealer

Dealers (Table Gaming applicants) Level 2 and 3

Position Overview:
  • A Dealer has to be competent and floor-experienced in Dice (or Craps), Blackjack, Caribbean Stud Poker, Three Card Poker and Roulette before they can be recommended for the position of Dealer 4.
  • Dealer 4 staff must meet or surpass the required standard in all key areas of their performance (Technical Ability, Adherence to Procedures, Guest Service and Attitude).
Objective:
  • Ensure that all accounting operations are carried out to the highest standard of efficiency, security and customer service in accordance with GCO Operations’ Manual.
Requirements:
  • Have at least one (01) year Blackjack proficiency in any licensed casino.
  • Possess good English communication skills (Marlins English Test result from 80%).
  • Be from 21 international years of age.
  • Have clear communication skills and good customer service.
  • Be able to work well under high pressure and adapt quickly.
  • Have high responsibilities and self-discipline.
  • Love meeting many people and dealing with your teammates and colleagues from other departments onboard and guests from all over the world.
Primary Job Functions:
  • Assist in any duties of a safety nature as requested by Ship’s Command, i.e. safety drills; port manning or gangway duties.
  • Possess a sound working knowledge of the GCO’s Gaming Manual.
  • Deal all games to correct gaming procedures as laid down in the GCO’s Gaming Manual.
  • Deal games in a non-intimidating, friendly and professional manner.
  • Work cohesively as a team with Casino Management and Supervisors, as well as work independently with little or no supervision.
  • Keep Supervisors informed by means of clear commentary on all operations and transactions.
  • Liaise and co-operate with colleagues whilst dealing to ensure smoothness and efficiency when running the gaming tables.
  • Report any discrepancies or incidents of a doubtful nature to the Casino Manager.
  • Refer any dispute or argument concerning a Guest to the immediate Supervisor.
  • Perform revenue counts as instructed by Casino management, i.e. soft count; stacker and /or coin counts.
  • Participate in day to day operational needs as deemed necessary by the Casino Management.
Additional Information Regarding Responsibilities:
  • Assist the Casino Host with any promotional activity when necessary, i.e. tournaments.
  • Attend Casino Staff meetings as required.
  • Transfer to other vessels within Carnival Corporation, when deemed necessary by members of the Casino Executive Office.
Additional Information Regarding Casino Experience:
  • The principal games dealt on GCO's ships are Blackjack, American Roulette, Dice (or Craps) and various Poker games.  Any applicant for a Dealer position is required to have at least one (01) year experience in any licensed casino in Blackjack and/ or Roulette.
  • Successful applicants will be interviewed, and table tested by a Carnival Casino Representative.
Income:
Position Name Daily Pay Rate Plus Monthly Tips or Commission Notes
Dealer 1 (Level B) * $10 At least $500 USD per month
  • Dealer 1 (Level B) is promoted from Slot Attendant position.
  • ½ tip point initially.
  • May go to full tip point, once reviewed at mid contract.
Dear 2 and 3 $10 At least $1,000 USD per month Full tip point
Dealer 4 $15 At least $1,000 USD per month Full tip point

* Dealers are paid a Day Rate (fixed) and Tips (variable).  For this reason, the income for a month can vary depending upon the number of days in the month and the number of tips collected.

Clinton is enjoying his shore-leave time.

Clinton onboard Carnival UK

Linda is enjoying her shore-leave time with her cabin-mate.

Linda onboard Holland America Line

Myo Myint is enjoyable and excited in his new uniform with GCO.

Myo Myint onboard Carnival Cruise Line

Join us and see the world like Sonia!!!

Sonia onboard P&O Cruises

Slot Technician

All levels of Technical Slots

Position Overview:
  • The difference in titles pertains to the fact that a Technician 2 has full understanding, technical knowledge and practice in all fields of his/ her job description, as opposed to a Technician 1 still accumulating this knowledge.
Objective:
  • Assist the Slot Manager in the smooth running of the technical side of the Casino operation, both with the slot machines and all other Casino related equipment under the control of the Slot Manager.
Requirements:
  • Have at least one (01) year of experience in the casino business and/ or relevant technical employment in the Telecommunications/ I.T. or Electronics fields e.g.:

- Experienced electronic engineers/ technicians who have a minimum of one (01) year experience in their field to repair and maintain slot machines onboard, OR
- Experienced electronic engineers/ technicians who have a minimum of one (01) year experience in modern PC computer repair, local area networks and software installation and fault identification/correction, OR
- Experienced network engineers/ technicians with modern TCP/ IP networks included wired and wireless.

  • Possess good English communication skills (Marlins English Test result from 80%).
  • Be from 21 international years of age.
  • Have clear communication skills and good customer service.
  • Be able to work well under high pressure and adapt quickly.
  • Have high responsibilities and self-discipline.
  • Love meeting many people and dealing with your teammates and colleagues from other departments onboard and guests from all over the world.
Primary Job Functions:
  • Assist in any duties of a safety nature as requested by Ship’s Command, i.e. safety drills; port manning or gangway duties.
  • The Casino Slot Technician is responsible for the upkeep, maintenance and security of all slot and video arcade machines, funds contained therein and their associated systems and further expected to provide the same degree of service maintenance for supplementary Casino equipment.
  • Gather analytical data from gaming machines as instructed by the Casino Executive Office.
  • Set-up, collect and carry out coin drop counts in accordance with established GCO's procedures per shipboard schedule.
  • Assist in all hand paid jackpots, hopper fills and change machine fills according to GCO's policy and procedures and in the collection of machine bill stackers during slot revenue counts.
  • Assist with all slot department configurations, conversions, installations as needed,
    working on port days where scheduling has been deemed necessary.
  • Provide a high level of guest service.
  • Refer any disputes or arguments concerning a guest to the Casino Manager and /or Slot
    Manager.
Additional Information Regarding Responsibilities:
  • Assist in the repair and maintenance of the following equipment: Tables and ancillary equipment, Photocopiers, Casino intercom systems and Computer related products (when no Computer/I.S. Officer is available)
  • Install all Casino safes, perma-vaults, key files etc.
  • Attend Casino Staff meetings as required.
  • Transfer to other vessels within Carnival Corporation, when deemed necessary by members of the Casino Executive Office.
Income:
Position Name
Daily Pay Rate
(Min - Max)
Plus Monthly Tips or Commission
Technician 1
$35 - $45
Minimal, shared with Cage and Technical staff
Technician 2
$50 - $80
Minimal, shared with Cage and Technical staff
Slot Manager *
$60 - N/A
Commission based on GGR revenue performance
+ Tips are shared and are minimal.

* Slot Managers do not get Floor Tips but they do get a share of on-board and fleet casino revenue.

The Slot tech is working with his senior to check the slot machines onboard.

Anh onboard Carnival Cruise Line

Slot machines inside Casino Department onboard a cruise ship owned by GCO

Slot machines onboard

Slot machines inside Casino Department onboard a cruise ship owned by GCO

Slot machines onboard

Slot machines inside Casino Department onboard a cruise ship owned by GCO

Slot machines onboard

Cashier

All levels of Cage Accounting

Position Overview:
  • The difference in the title pertains only to the fact that a Cashier 3 should have full understanding and practice in all fields of his/her job description, as opposed to a Cashier 2 or Cashier 1, still accumulating this knowledge.
Objective:
  • Ensure that all accounting operations are carried out to the highest standard of efficiency, security and customer service in accordance with GCO Operations’ Manual.
Requirements:
  • Have more than one (01) year employment in any licensed Casino and/ or Teller experience at a bank.
  • Possess good English communication skills (Marlins English Test result from 80%).
  • Be from 21 international years of age.
  • Have clear communication skills and good customer service.
  • Be able to work well under high pressure and adapt quickly.
  • Have high responsibilities and self-discipline.
  • Love meeting many people and dealing with your teammates and colleagues from other departments onboard and guests from all over the world.
Primary Job Functions:
  • Assist in any duties of a safety nature as requested by Ship’s Command, i.e. safety drills; port manning or gangway duties.
  • Have a sound working knowledge of all GCO's security and accounting forms, policies and procedures, relating to their position.
  • Safeguard company assets by assuming responsibility for the bank assigned them; ensuring that its contents are secured per procedure.
  • Efficiently handle all cash, chip, token, marker and / or onboard accounts transactions by following the correct procedures laid down in the Accounting section of the GCO's Operations Manual.
  • Possess the ability to balance the bank, while demonstrating a high level of organization and neatness, in addition to accuracy and velocity.
  • Handle all transactions with Guests in a friendly and professional manner, whilst providing information relating to Casino services, products and activities.
  • Liaise and co-operate with Cage Manager and colleagues to ensure smoothness and efficiency in the running of the Cage Operation.
  • Report any discrepancies or incidents of a doubtful nature to the Casino Manager.
  • Refer any dispute or claim concerning a Guest to the Cage Manager or Manager on duty.
  • Perform revenue counts as instructed by Casino management, i.e. soft and / or stacker counts.
  • Ensure that any lost and found articles / property are properly logged; and delivered to the Pursers Desk / Front Office as per current procedure.
  • Assist and support new Cashiers with day to day transactions and bank balancing.
Additional Information Regarding Responsibilities:
  • Attend Casino Staff meetings as required.
  • Transfer to other vessels within Carnival Corporation, when deemed necessary by members of the Casino Executive Office.
Income:
Position Name
Daily Pay Rate
(Min - Max)
Plus Monthly Tips or Commission
Notes
Cashier 2
$35 - $40
Minimal, shared with Cage and Technical staff

Cashier 3
$45 - $55
Minimal, shared with Cage and Technical staff

Dealer/Cashier
$15 - $35
At least $1,000 USD per Month
Full tip point
Cage Manager *
$60 - N/A
Commission based on GGR revenue performance

+ Tips are shared and are minimal.

* Cage Managers do not get Floor Tips but they do get a share of on-board and fleet casino revenue.

Lan is currently a Cashier with GCO onboard with Carnival Cruise Line.

Lan onboard Carnival Cruise Line

Natthaphon is currently a Cage Manager with GCO onboard with Holland America Line.

Natthaphon onboard Holland America Line

Sarinee is currently a Cage Manager with GCO onboard with P&O Cruises.

Sarinee onboard P&O Cruises

Suryun is currently a Cashier with GCO onboard with Princess Cruises.

Suryun onboard Princess Cruises

Slot Attendant

No previous casino experience is required.

Position Overview:
  • The Slot Attendant is a non-technical position expected to respond to all slot players’ needs promptly and efficiently, maintaining the highest service standards at all times.
Requirements:
  • Be graduated from college/ university, have fantastic personality and desire to start your career in Casino department and on International cruise line industry
  • Possess good English communication skills (Marlins English Test result from 80%).
  • Have at least one other language e.g. Mandarin, Japanese, Korean, Spanish, etc. from intermediate level or higher is a plus to your job application.
  • Be from 21 international years of age.
  • Have clear communication skills and have a large commitment to excellent customer service.
  • Be able to work well under high pressure and adapt quickly.
  • Have high responsibilities and self-discipline.
  • Love meeting many people and dealing with your teammates and colleagues from other departments onboard.
Primary Job Functions:
  • Assist in any duties of a safety nature as requested by Ship’s Command, i.e. safety drills; port manning or gangway duties.
  • Create a friendly, comfortable and exciting atmosphere for all Guests and respond to their needs promptly.
  • Assist in the process of all hand paid jackpots and hopper fills according to established GCO's policy and procedures.
  • Constantly observe and monitor the slot floor and assist with rectifying minor coin jams, hopper tilts and coin tilts.
  • Gain understanding and promote the Ocean Players Club and features offered by the Slot Master player tracking system.
  • Slot Master vessels: Recruit new slot players and promote the benefits and privileges of using their shipboard card in conjunction with the Slot Master tracking system.
  • Actively assist in slot related promotions.
  • Refer any dispute or argument concerning a Guest to the Casino Manager and / or Slot Manager.
  • Adhere to stated GCO's policies and procedures relating to security and key control.
  • Work cohesively with the Casino management, Supervisors, Technicians and Host as a team and work towards being independent but with limited supervision.
  • Assist technical staff, when necessary, on port days and in special projects when requested by the Casino Executive Office.
Additional Information Regarding Responsibilities:
  • Attend Casino Staff meetings as required.
  • Transfer to other vessels within Carnival Corporation, when deemed necessary by members of the Casino Executive Office.
Additional Information Regarding Position Promotion:
  • It is expected that when a Slot Attendant returns for a second contract that they will commence training in their chosen field – Cashier, Technician or Dealer – at the mid-term point of this second contract, with a view to gaining promotion when they return for their third contract. 
  • A Slot Attendant moving into the dealer’s position is expected to be promoted to a Dealer 3 position and needs to be able to deal to this standard.

Income:

Position Name
Daily Pay Rate
Plus Monthly Tips or Commission
Slot Attendant
$30
Minimal, shared with Cage and Technical staff

+ Tips are shared and are minimal.

Amy gets her first Service Award in the first month on board! Outstanding effort!

Amy received Princess Service Award

Amy gets another major Service Award for her exceptional customer service on the QM2.  We have no better example of a Slot Attendant.

Amy received Queen Mary 2 Service Award

Join us to explore new things like Dara!!!

Dara onboard Carnival Cruise Line

Host

All levels of Host

Position Overview:
  • The Casino Host assumes responsibility and accountability for all marketing and promotional activities of the Casino, including the overall operation of the Ocean Players Club.
  • Related tasks must always be executed with the highest standards of customer service and efficiency and in accordance with GCO's requirements.
Requirements:
  • Have more than one (01+) year in Casino industry expertise and/or relevant Marketing employment in a similar field (Previous gaming experience is beneficial but not essential).
  • Possess proficient dealing skills of Blackjack/ American Roulette/ Dice (or Craps) and various Poker games in any licensed casino.
  • Possess fluent English communication skills (Marlins English Test result from 90%).
  • Acknowledge a second language with good communication skills level e.g. Mandarin, Japanese, Korean, Spanish, etc. is a plus.
  • Be from 21 international years of age.
  • Have clear communication skills and good customer service.
  • Be able to work well under high pressure and adapt quickly.
  • Have high responsibilities and self-discipline.
  • Love meeting many people and dealing with your teammates and colleagues from other departments onboard and guests from all over the world.
Primary Job Functions:
  • Assist in any duties of a safety nature as requested by Ship’s Command, i.e. safety drills; port manning or gangway duties.
  • Provide excellent service to Guests that will encourage them to spend a major part of their time in the Casino.
  • Ensure that all Guests’ needs are attended to promptly and efficiently, maintaining the highest service standards at all times.
  • Responsible for the running, presentation and overall effectiveness of all promotional events such as tournaments, gaming lessons etc.
  • Review with management the cost-effectiveness of promotions and /or tournaments.
  • Be fully aware of the current situation regarding tournament revenues relative to what has been budgeted.
  • Maintain a thorough knowledge of the Ocean Players Club and the marketing aspects of Debit Gaming (where applicable), specifically where the player monitoring system is concerned.
  • Assist with publicity and advertising of the Casino while maintaining current and appropriate notice boards and signage.
  • Sustain a thorough index/knowledge of the Casino Operation and all other onboard activities in so far as to be able to assist Guests with any questions.
  • Promote the Casino Operation through regular positive contacts and communications with Guests as a whole; and on an individual basis.
  • Respond to communications and requests from the Executive Office and /or Guests in a timely manner.
  • Attempt to resolve any Guest disputes in a diplomatic and professional manner and refer any unresolved matters to Casino management.
  • Assist with major jackpot wins from a promotional perspective and in the identification and training of future hosts.
  • Communicate and co-ordinate the assistance of other departments as required i.e. Cruise Director.
  • Work cohesively as a team with Casino Management and staff, as well as working independently with little or no supervision.
  • Participate in day to day operational needs as deemed necessary by the Casino Management
Additional Information Regarding Responsibilities:
  • Attend Casino Staff meetings as required.
  • Transfer to other vessels within Carnival Corporation, when deemed necessary by members of the Casino Executive Office.
Income:
Position Name
Daily Pay Rate
(Min - Max)

Plus Monthly Tips or Commission
Notes
Host 1
$15
At least $500 USD per Month
  • If hired without 0 dealing experience, 1/2 tip point
    initially.
  • May go to full tip point, once reviewed at
    mid contract.
  • Will be trained onboard to deal.
Host 1
$15 - $20
At least $1,000 USD per Month
Full tip point
Host 2
$15 - $40
At least $1,000 USD per Month
Full tip point
Host 3
$15 - $45
At least $1,000 USD per Month
Full tip point
Donna has been working as a Host with GCO onboard Princess Cruises.

Donna onboard Princess Cruises

Susan has recently promoted to a Host with GCO after having dealt as Dealer for some contracts onboard.

Susan onboard Princess Cruises

Contact Us about a Casino Job!

Use this form to contact us for any job inquiry if you are from one of the mentioned countries above and you desire to start your career in the Casino on an international cruise ship.

Please give us some general details and let us know which job you would like to apply for.  Please note we can only help people with passports from the countries listed at the top of this page.

Thank you for your interest in our company's recruitment program and sending email to us for further information on your job inquiry!  We will get back to you as soon as possible.

Security CATCHA Image